ColdConvert

Redeployment outreach for staffing agencies

ColdConvert is presented as redeployment software for travel-nurse and allied-health staffing teams. It works from an agency's existing traveler roster and contract-end dates, using email, SMS, and an AI voice agent to re-engage clinicians before an assignment ends. The intended users are recruiter desks and agency operators with existing placements to follow up, rather than businesses looking for a general prospecting database.

The current website centers on a 60-day contract-end window. Its sequence illustration moves from an initial email to SMS, an AI voice conversation, and recruiter handoff. The displayed candidates, pay rates, and outcomes are explicitly illustrative, so they should not be treated as evidence of actual placements.

From a roster to recruiter follow-up

The product describes importing placed-traveler records, starting specialty-related outreach, capturing interest and availability, and returning conversation context to a recruiter. The AI voice agent, called Maya, is positioned as part of that follow-up sequence. The recruiter receives the message history and next action, then confirms whether an opportunity actually fits the clinician.

A practical first evaluation could use one desk's approved roster and one open role. Check contract dates, contact details, suppression status, and the proposed outreach before the sequence begins. During the pilot, inspect how a response becomes a recruiter task and whether a placement or opt-out stops subsequent contact. Credentials and final job suitability remain matters for the staffing team to establish.

Sending controls and data boundaries

The security page documents workspace and role-scoped access, sending-domain verification, SMS STOP/HELP handling, persistent suppression, quiet hours, and bounce or complaint auto-pause controls. These are operational safeguards whose configuration matters when multiple recruiters share a roster.

The same page explicitly says the service is not HIPAA-covered or BAA-eligible and instructs users not to upload patient data. It also says the service is not SOC 2 audited and does not claim certified compliance with outreach laws or carrier rules. Treat clinician recruitment records and patient information as different data classes; confirm permitted fields and consent handling before an import.

Plans and onboarding

The current pricing matrix organizes paid plans by seats, sends, voice minutes, domains, and onboarding. It describes Starter and Pro as self-serve routes, while larger agency and enterprise arrangements are sales-led. Some tiers have separate setup charges for tasks such as domain configuration, list import, sequence building, and recruiter training. Check the selected billing period and the agreed launch scope rather than reading a daily price as the full monthly commitment.

The founding-partner page offers concierge onboarding for a limited cohort, with a candidate-list review and founder involvement. Confirm current enrollment and written terms directly; a published cohort offer does not establish that a place remains available.

Questions to settle before launch

Ask the vendor to demonstrate roster import, a reviewed sequence, opt-out handling, and recruiter handoff with your actual workflow. Confirm current checkout or sales onboarding, integration responsibilities, usage limits, and support. The documented product can help coordinate outreach, but neither its voice illustration nor its planning calculator establishes placement rates, financial returns, or a legal-compliance guarantee.