Otter.ai

Otter.ai is a meeting assistant for recording, transcription and follow-up. It helps make spoken discussions searchable and gives a team a starting point for notes after a call. Capture options and integrations vary across accounts and meeting workflows.

What you can do

• Live transcription and speaker recognition.
• Meeting summaries with decisions and proposed action items.
• Conversation organization and supported meeting or CRM integrations.

A useful starting workflow

Before the call, decide how the recording will be captured and make sure attendees know about it. Afterward, check names and the few passages where a decision was made. Confirm every action owner and due date before sharing the summary. A clear follow-up should distinguish a proposal from an agreed commitment.

What to check

Noise, overlapping speakers and unfamiliar terminology can affect transcription. Do not judge a notetaker only on a clean demo recording; try the type of call your team actually holds. Check sharing permissions and retention settings so a meeting does not become visible to a wider group by accident.

Pricing and access

A free Basic plan and paid subscriptions are available. Transcription allowances, imports and advanced features differ by plan.