Tidio Lyro

Lyro is Tidio's AI customer service assistant. It is useful for helping customers get answers from a business's support information while keeping unanswered or complex questions in the wider support workflow.

What you can do

• AI customer assistance
• Business knowledge
• Support handoffs

A useful starting workflow

Use a small collection of accurate help content. Test product, policy and delivery questions, then confirm what happens when the assistant cannot answer.

What to compare

Test ordinary questions, missing information and requests that need a person. Check the sources and handoff before making the assistant available to customers.

Pricing and access

Check the product website for current plans, usage limits and account requirements. The features available in a trial or free account can differ from a paid plan.